Return & Refund Policy
At Market Nexus Edge FZCO, we are dedicated to providing high-quality services in the Forex and Comex trading markets, including educational workshops and market insights. Please review our updated return and refund policy carefully before subscribing to our services.
1. No Refund & No Cancellation Policy Market Nexus Edge FZCO offers a two-day free evaluation period before subscription to ensure that users can assess our services. After this trial period, all payments are final, and no refunds or cancellations will be processed under any circumstances.
This policy applies to all payment methods, including but not limited to:
By subscribing to our services beyond the trial period, users acknowledge and agree to this No Refund & No Cancellation Policy.
2. Digital Products and Services All purchases of digital products, including trading signals, copy trading services, educational content, and subscriptions, are final and non-refundable. Once access to our digital products and services is granted, the sale is considered final, with no exceptions.
3. Workshops and Educational Programs Registrations for workshops, webinars, and educational programs are non-refundable. If you are unable to attend a scheduled session, please contact our support team at least 48 hours in advance to discuss possible rescheduling options. Rescheduling is subject to availability and is not guaranteed.
4. Exceptional Circumstances In rare cases, such as technical issues preventing access to our services, we may consider a partial or full refund at our sole discretion. Refund requests must be submitted in writing within 24 hours of the purchase date. If approved, refunds will be processed within 30 business days and returned to the original payment method.
5. Subscription Cancellation Users may cancel their recurring subscription at any time. However, cancellation will take effect at the end of the current billing cycle. No refunds will be issued for any unused portion of the subscription period.
6. Changes to the Refund Policy Market Nexus Edge FZCO reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Users are responsible for reviewing this policy periodically to stay informed about updates.
7. Contact Us For any inquiries or concerns regarding our refund policy, please contact our support team:
📧 Email: info@marketnexus.ae
📍 Address: Market Nexus Edge FZCO
44816-001, IFZA Business Park, DDP, Dubai Silicon Oasis, Dubai, UAE
By continuing to use our services, you confirm that you have read, understood, and agreed to this Refund & Cancellation Policy.